PAYMENT PROCEDURE AND MONEY BACK GUARANTEE

We guarantee the confidentiality of your payment information

When paying for an order with a bank card, the payment processing (including entering the card number) takes place on a secure page of the processing system, which has passed international certification.

This means that your confidential data (card details, registration data, etc.) are not sent to the online store, their processing is completely protected and no one, including our online store, can receive the personal and banking data of the client.

When working with card data, the information security standard developed by the international payment systems Visa and Mastercard-Payment Card Industry Data Security Standard (PCI DSS) is applied, which ensures secure processing of the Bank Card details of the Holder.

The applied data transfer technology guarantees the security of transactions with Bank cards through the use of Secure Sockets Layer (SSL), Verified by Visa, Secure Code protocols, and closed banking networks with the highest degree of protection.

We guarantee a full refund for the purchased information product or service at the first request of the client, subject to the following conditions.

Video courses, audio meditations

You can request a cancellation of a purchase or a refund to your account within 24 hours from the date of payment, provided that you have not started watching / listening to the purchased video course / audio meditation and have not downloaded the corresponding files.

Online events (webinars)

You can request a cancellation of a purchase or a refund to your account at any time before the start of the live stream. After the start of the online broadcast, regardless of the presence of the client at the online event (webinar), the service is considered to be of high quality and the payment will not be returned.

Return conditions

To make a return, you must send a message to the email address info@higherselfrequest.com, in which you indicate your full name, the name of the paid product / service and the reason for the return.
Application processing time is usually no more than 24 hours.
In a response letter, depending on the payment method you have chosen, we may ask you to provide additional data to process the return.
The refund is carried out immediately after consideration of your application or after receiving additional data from you by crediting funds to the bank card (electronic wallet) with which the payment was made.
Depending on the bank that issued your card, the country where your bank is located and the payment system (payment method) you have chosen, the duration of the transfer can range from 1 business day (usually) to several weeks.